Shipping & Return Policy

 

Flat Rate Shipping 

We offer flat rate shipping for Canada and the Continental United States. Whether you chose to purchase one item, two or any number of items the shipping remains at the low cost of $15.95 in Canada and $24.95 for shipping to the Continental USA.

All items are in stock (unless otherwise noted) and shipped from our B.C warehouse. We do not drop ship our products. 

Canada Shipping

Orders within Canada are shipped for the flat rate of $15.95 via Canada Post  Parcel and Free Shipping for orders over $89.00. 

Free Local Delivery

We provide free local delivery on all orders $75.00 and above to locations in Abbotsford and Chilliwack. Delivery to the purchaser will be arranged via email or text.  Please provide your cell number at checkout so we can make delivery arrangements via text.

United States Shipping

Orders shipped to the Continental United States for the flat rate of $24.95 via Canada Post Expedited Parcel.

International Shipping

During these uncertain times - please chat with us on the website,  email us or  send us a message through facebook to see if we can ship to your country.

Order Processing

We ship daily with the exception of weekends & holidays. Each package is sent with a tracking number and is insured. Once your order has been placed, we will email you the tracking number so you can track the progress of your shipment.

To ensure you are completely satisfied with your purchase, we inspect each product prior to shipment for defects.

All electrical products, including clocks and signs are tested before shipping to ensure proper working order. 

If your item does arrive broken, please contact us and we will start an insurance claim with Canada Post. Once the claim has been processed by Canada Post - we will issue you a refund or replace the item for you.

Your order is carefully packaged using quality boxes, bubble wrap and packing peanuts.

If your item does arrive broken, please contact us and we will start an insurance claim with Canada Post. Once the claim has been processed by Canada Post - we will issue you a refund or replace the item for you.

Please note we require your order to be shipped to the address which matches your form of payment.

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Any broken items will not be eligible for a return. 

To start a return, you can contact us at man-cave@shaw.ca. Once your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package.

Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at man-cave@shaw.ca.

 Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.